NovaStar Game .Ltd.

Privacy Policy

1. Purpose

This Privacy Policy is incorporated by reference into the NOVASTARGAME  Terms of Service (the “Terms”). The terms “NOVASTARGAME  ,” “we,” and “us” include NOVASTARGAME  and our affiliates and subsidiaries. This Privacy Policy explains our online and offline information practices, the kinds of information we may collect, how we intend to use and share that information, and how you can opt out of a use or correct or change such information. All other terms not defined in Section 14 or otherwise herein will have the meanings set forth in the Terms.

2. Scope

This Privacy Policy applies to Personal Information that is Processed by NOVASTARGAME  in the course of our business, including on NOVASTARGAME  websites (each a “Site” or “Sites”), mobile applications, forums, and other online or offline offerings (together with any and all future online and offline offerings operated by or on behalf of NOVASTARGAME , the “Services”). All individuals whose responsibilities include the Processing of Personal Information on behalf of NOVASTARGAME are expected to protect that data by adherence to this Privacy Policy.

3. TRANSPARENCY/NOTICE—TYPES of Personal Information We Collect and How We Use It

The types of Personal Information we may collect (directly from you or from Third-Party sources) and our privacy practices depend on the nature of the relationship you have with NOVASTARGAME and the requirements of applicable law. Some of the ways that NOVASTARGAME may collect Personal Information include:

You may provide Personal Information directly to NOVASTARGAME through interacting with the Services, participating in surveys, during events, such as sweepstakes, and requesting Services, or information.

As you navigate the Services, certain passive information may also be collected about your visit, including through cookies and similar technologies as described below.

We endeavor to collect only that information which is relevant for the purposes of Processing. Below are the ways we collect Personal Information and how we use it.

3.1 Types of Personal Information We Collect

NOVASTARGAME collects Personal Information regarding its current, prospective, and former customers, users, visitors, guests, and Employees (collectively “Individuals”).

Information You Provide Directly to Us. When you use the Services or engage in certain activities, such as registering for an account with NOVASTARGAME , responding to surveys, requesting Services or information, or contacting us directly, we may ask you to provide some or all of the following types of information:

Communications with Us. We may collect Personal Information from you, such as email address, phone number, or mailing address when you choose to request information about our Services, to request to receive customer or technical support, or otherwise to communicate with us.

Surveys. From time to time, we may contact you to participate in online and/or offline surveys. If you do decide to participate, you may be asked to provide certain information which may include Personal Information. All information collected from your participation in our surveys is provided by you voluntarily. We may use such information to improve our Services and in any manner consistent with the policies provided herein.

Posting in the Services. NOVASTARGAME may offer publicly accessible Services, such as pages, blogs, private messages, or community forums. You should be aware that, when you disclose information about yourself in NOVASTARGAME ’s Services, the Services will collect the information you provide in such submissions, including any Personal Information. If you choose to submit content to any public area of the Services, such content will be considered “public” and will not be subject to the privacy protections set forth herein.

Registration for Sweepstakes or Contests. Occasionally, NOVASTARGAME may run sweepstakes and contests. We ask those who enter in the sweepstakes or contests to provide contact information (e.g., an e-mail address). If you participate in a sweepstakes or contest, your contact information may be used to reach you about the sweepstakes or contest, and for other promotional, marketing and business purposes. All sweepstakes/contests entry forms will provide a way for participants to opt out of any communications that are not related to awarding prizes.

Automatic Data Collection. We may collect certain information automatically through our Services or other methods of web analysis, such as your Internet protocol (IP) address, cookie identifiers, mobile carrier, mobile advertising identifiers, MAC address, Advertiser ID, and other device identifiers that are automatically assigned to your computer or device when you access the Internet, browser type and language, geo-location information, hardware type, operating system, Internet service provider, pages that you visit before and after using the Services, the date and time of your visit, the amount of time you spend on each page, information about the links you click and pages you view within the Services, and other actions taken through use of the Services, such as preferences.

Information Submitted Via Services. You agree that NOVASTARGAME  is free to use the content of any communications submitted by you via the Services, including any ideas, inventions, concepts, techniques, or know-how disclosed therein, for any purpose including developing, manufacturing, and/or marketing goods or Services. NOVASTARGAME  will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) you grant us permission to do so; (b) we first send notice to you that the materials or other information you submit to a particular part of a Service will be published or otherwise used with your name on it; or (c) we are required to do so by law.

Information from Other Sources. We may receive information about you from other sources, including through Third-Party services and organizations to supplement information provided by you. For example, if you access our Services through a Third-Party application, such as Apple App Store, Google Play App Store, Amazon App Store (together with any similar applications, “App Stores”) or Social Networking Sites (“SNS”), such as Facebook, we may collect information about you from that Third-Party application that you have made public via your privacy settings. Information we collect through App Stores or SNS accounts may include your name, your SNS user identification number, your SNS user name, location, sex, birth date, email, profile picture, and your contacts on the SNS. This supplemental information allows us to verify information that you have provided to NOVASTARGAME and to enhance our ability to provide you with information about our business, products, and Services.

3.2 How NOVASTARGAME Uses Your Information

We acquire, hold, use, and Process Personal Information about Individuals for a variety of business purposes, including:

To Provide Products, Services, or Information Requested. NOVASTARGAME may use information about you to fulfill requests for products, Services, or information; including information about potential or future Services, including to:

Generally manage Individual information and accounts;

Respond to questions, comments, and other requests;

Provide access to certain areas, functionalities, and features of NOVASTARGAME ’s Services;

Contact you to answer requests for customer support or technical support;

Allow you to register for events.

Administrative Purposes. NOVASTARGAME may use Personal Information about you for its administrative purposes, including to:

Measure interest in NOVASTARGAME ’s Services;

Develop new products and Services;

Ensure internal quality control;

Verify Individual identity;

Communicate about Individual accounts and activities on NOVASTARGAME ’s Services and systems, and, in NOVASTARGAME ’s discretion, changes to any NOVASTARGAME  policy;

Send email to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance;

Process payment for products or services purchased;

Process applications and transactions;

Prevent potentially prohibited or illegal activities;

Enforce our Terms.

Marketing NOVASTARGAME Products and Services. NOVASTARGAME may use Personal Information to provide you with materials about offers, products, and Services that may be of interest, including new content, product, or Services. NOVASTARGAME may provide you with these materials by message, phone, postal mail, facsimile, email or other communication means, as permitted by applicable law. Such uses include:

To tailor content, advertisements, and offers;

To notify you about offers, products, and services that may be of interest to you;

To provide Services to you and/or a Third-Party;

For other purposes disclosed at the time that Individuals provide Personal Information; or

Otherwise with your consent.

You may contact us at any time to opt out of the use of your Personal Information for marketing purposes, as further described in Section 6 below.

Research and Development. NOVASTARGAME may use Personal Information to create non-identifiable information that we may use alone or in the aggregate with information obtained from other sources, in order to help us to optimally deliver our existing products and Services or develop new products and Services. From time to time, NOVASTARGAME may perform research (online and offline) via surveys. We may engage Third-Party service providers to conduct such surveys on our behalf. All survey responses are voluntary, and the information collected will be used for research and reporting purposes to help us better serve Individuals by learning more about their needs and the quality of the products and services we provide. The survey responses may be utilized to determine the effectiveness of our Services, various types of communications, advertising campaigns, and/or promotional activities. If an Individual participates in a survey, the information given will be used along with that of other study participants. We may share anonymous Individual and aggregate data for research and analysis purposes.

Direct Mail, Email and Outbound Telemarketing. Individuals who provide us with Personal Information, or whose Personal Information we obtain from Third-Parties, may receive periodic emails, newsletters, mailings, or phone calls from us with information on NOVASTARGAME ’s or our business partners’ products and services or upcoming special offers/events we believe may be of interest. We offer the option to decline these communications at no cost to the Individual by following the instructions in Section 6 below.

Services via Mobile Devices. From time to time, NOVASTARGAME may provide Services that are specifically designed to be compatible and used on mobile devices. NOVASTARGAME will collect certain information that your mobile device sends when you use such Services, like a device identifier, user settings, location information, mobile carrier, and the operating system of your device. Mobile versions of NOVASTARGAME ’s Services may require that users log in with an account. In such cases, information about use of mobile versions of the Services may be associated with accounts. In addition, NOVASTARGAME may enable Individuals to download an application, widget, or other tool that can be used on mobile or other computing devices. Some of these tools may store information on mobile or other devices. These tools may transmit Personal Information to NOVASTARGAME to enable Individuals to access accounts and to enable NOVASTARGAME  to track use of these tools. Some of these tools may enable users to email reports and other information from the tool. NOVASTARGAME may use personal or non-identifiable information transmitted to NOVASTARGAME to enhance these tools, to develop new tools, for quality improvement and as otherwise described in this Privacy Policy or in other notices NOVASTARGAME  provides.

Anonymous and Aggregated Information Use. NOVASTARGAME  may use Personal Information and other information about you to create anonymized and aggregated information, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access NOVASTARGAME ’s Services, or other analyses we create. Anonymized and aggregated information is used for a variety of functions, including the measurement of visitors’ interest in and use of various portions or features of the Services. Anonymized or aggregated information is not Personal Information, and NOVASTARGAME may use such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes. We may share this information within NOVASTARGAME and with Third-Parties for our or their purposes in an anonymized or aggregated form that is designed to prevent anyone from identifying you.

Sharing Content with Friends or Colleagues. NOVASTARGAME ’s Services may offer various tools and functionalities. For example, NOVASTARGAME allows you to provide information about your friends through our referral services, such as “Tell a Friend.” Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services. Email addresses that you may provide for a friend or colleague will be used to send your friend or colleague the content or link you request, but will not be collected or otherwise used by NOVASTARGAME  or any other Third-Parties for any other purpose.

3.3 Cookies, Mobile advertising identifiers, Pixel Tags/Web Beacons, Analytics Information, and Interest-Based Advertising

We, as well as Third-Parties that provide content, advertising, or other functionality on our Services, may use mobile advertising identifiers, cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Services. We use Technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices (referred to collectively as a "device") that allow us to record certain pieces of information whenever you visit or interact with our Services, and to recognize you across devices.

Mobile Advertising Identifiers. Mobile advertising IDs are identifiers used by mobile operating systems (Apple and/or Android) and made available to advertising providers to gather metrics on mobile apps (Apple’s IDFA or Google’s AAID) to help advertisers provide ads that may be more relevant to your interests. Third-Party advertisers and advertising networks may use advertising identifiers collected from the Services to deliver advertisements they believe are relevant to you in other Third-Party apps.

Cookies. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Site may not work properly.

Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded on the Site that collects information about users’ engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement.

Social Media Widgets: Our Services include social media features, such as links to Facebook and LinkedIn (that might include widgets, such as the share this button or other interactive mini-programs). These features may collect your IP address or which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. These social media features are either hosted by a Third-Party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing them.

Analytics. We may also use Google Analytics, Google Analytics Demographics and Interest Reporting, and Google Analytics for Firebase including Crashlytics and Fabric Data Processing, such as “Fabric Answers,” “Fabric Crashlytics,” or “Fabric Beta” provided by Google to collect information regarding visitor behavior and visitor demographics on some of our Services, to collect information regarding all or some of our Services, and to develop website content. This analytics data is not tied to any Personal Information. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. For more information about Google Analytics for Firebase, please visit https://firebase.google.com/docs/analytics/. You can opt out of Google’s collection and Processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout. Our uses of such Technologies fall into the following general categories:

Operationally Necessary. We may use cookies, web beacons, or other similar technologies that are necessary to the operation of our Services. This includes technologies that allow you access to our Services; that are required to identify irregular Services behavior, to prevent fraudulent activity and improve security; or that allow you to make use of our functions, such as shopping-carts, saved search, or similar functions;

Performance Related. We may use cookies, web beacons, or other similar technologies to assess the performance of our Services, including as part of our analytic practices to help us understand how our visitors use our Services, to determine if you have interacted with our Services, to determine whether you have viewed an item or link, or to improve our Services;

Functionality Related. We may use cookies, web beacons, or other similar technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our Services or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content in our Services;

Advertising or Targeting Related. We may use NOVASTARGAME or Third-Party cookies and web beacons to deliver content, including advertisements relevant to your interests, in our Services or on Third-Party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement.

If you would like to opt out of the Technologies we employ in our Services, you may do so by blocking, deleting, or disabling them as your browser or device permits.

3.4 Third-Party Websites, Social Media Platforms, and Software Development Kits

The Services may contain links to other websites and other websites may reference or link to our Services. These other domains and websites are not controlled by us, and NOVASTARGAME does not endorse or make any representations about Third-Party websites or social media platforms. We encourage our users to read the privacy policies of each and every website and application with which they interact. We do not endorse, screen, or approve; and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.

NOVASTARGAME ’s Services may include community forums or private messaging features. We use Third-Party software development kits (“SDKs”), such as the adjust GmbH SDK, the AppsFlyer SDK, and the Fabric SDK, as part of the functionality of our Services. Third-Party SDKs may allow Third Parties including advertisers to collect your Personal Information to provide content that is more relevant to you. You may opt out of tracking by Adjust by going to https://www.adjust.com/opt-out/. You may opt out of tracking by AppsFlyer by going to https://www.appsflyer.com/optout. You may opt out of tracking by Fabric by going to http://tools.google.com/dlpage/gaoptout.

3.5 Third-Party Payment Processing

We may sell virtual items or merchandise through our Services. When you make purchases through the Services, we process your payments through a Third-Party application, including the App store and SNS. The Third-Party application may collect certain financial information from you to process a payment on behalf of NOVASTARGAME, including your name, email address, address, and/or other information.

4. Human Resources Data

NOVASTARGAME collects Personal Information from current, prospective, and former Employees, their contact points in case of a medical emergency, and beneficiaries under any insurance policy (“Human Resources Data”). The Human Resources Data we collect may include title, name, address, phone number, email address, date of birth, passport number, driver’s license number, Social Security number or other government-issued identification number, financial information related to credit checks, bank details for payroll, information that may be recorded on a Curriculum Vitae or application form, language abilities, contact information of a Third-Party in case of an emergency, or contact information of a beneficiary under any insurance policy. We may also collect Sensitive Human Resources Data, such as details of health and disability, including mental health, medical leave, and maternity leave; information about national origin or immigration status; and optional demographic information, such as race, which helps us achieve our diversity goals.

We acquire, hold, use, and Process Human Resources Data for a variety of business purposes including:

Workflow management, including assigning, managing and administering projects;

Human Resources administration and communication;

Payroll and the provision of benefits;

Compensation, including bonuses and long-term incentive administration, stock plan administration, compensation analysis, including monitoring overtime and compliance with labor laws, and company recognition programs;

Job grading activities;

Performance and employee development management;

Organizational development and succession planning;

Benefits and personnel administration;

Absence management;

Helpdesk and IT support services;

Regulatory compliance;

Internal and/or external or governmental compliance investigations;

Internal or external audits;

Litigation evaluation, prosecution, and defense;

Diversity and inclusion initiatives;

Restructuring and relocation;

Emergency contacts and services;

Employee safety;

Compliance with statutory requirements;

Processing of Employee expenses and travel charges; and

Acquisitions, divestitures, and integrations.

5. Onward Transfer—NOVASTARGAME May Disclose Your Information

5.1 Information We Share

We may share your information as described in this Privacy Policy (e.g., with our Third-Party service providers; to comply with legal obligations; to protect and defend our rights and property) or with your permission.

We Use Vendors and Service Providers. We may share any information we receive with vendors and service providers. The types of service providers to whom we entrust Personal Information include service providers for: (i) provision of IT and related services; (ii) provision of information and services you have requested; (iii) payment processing; (iv) customer service activities; and (v) in connection with the provision of the Services.

Business Partners. NOVASTARGAME may share Personal Information with our business partners, and affiliates for our and our affiliates’ internal business purposes or to provide you with a product or service that you have requested. NOVASTARGAME may also provide Personal Information to business partners with whom we may jointly offer products or services, or whose products or services we believe may be of interest to you. In such cases, our business partner’s name will appear, along with NOVASTARGAME. NOVASTARGAME requires our affiliates and business partners to agree in writing to maintain the confidentiality and security of Personal Information they maintain on our behalf and not to use it for any purpose other than the purpose for which NOVASTARGAME provided them.

Displaying to Other Users. The content you post to the Services may be displayed in the Services. Other users of the Services may be able to see some information about you, such as your name if you submit a review. We are not responsible for privacy practices of the other users who will view and use the posted information.

Marketing – Interest-Based Advertising and Third-Party Marketing. Through our Services, NOVASTARGAME may allow Third-Party advertising partners to set tracking tools (e.g., cookies) to collect information regarding your activities (e.g., your IP address, page(s) visited, time of day). We may also share such de-identified information as well as selected Personal Information (such as demographic information and past purchase history) we have collected with Third-Party advertising partners. These advertising partners may use this information (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit non-NOVASTARGAME related websites within their networks. This practice is commonly referred to as “interest-based advertising” or “online behavioral advertising.” We may allow access to other data collected by the Services to facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you. If you prefer that we do not share your Personal Information with Third-Party advertising partners, you may opt out of such sharing at no cost by following the instructions in Section 6 below.

Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. In such event, NOVASTARGAME  will endeavor to direct the transferee to use Personal Information in a manner that is consistent with the Privacy Policy in effect at the time such Personal Information was collected.

5.2 Data Transfers

All Personal Information collected via or by NOVASTARGAME may be stored anywhere in the world, including but not limited to, in the United States, the European Union, in the cloud, on our servers, on the servers of our affiliates or the servers of our service providers. Your Personal Information may be accessible to law enforcement or other authorities pursuant to a lawful request. By providing information to NOVASTARGAME, you consent to the storage of your Personal Information in these locations.

6. Opt-Out (RIGHT TO RESTRICT PROCESSING)

6.1 General

You have the right to opt out of certain uses and disclosures of your Personal Information. Where you have consented to NOVASTARGAME ’s Processing of your Personal Information or Sensitive Personal Information, you may withdraw that consent at any time and opt out of further Processing by contacting novastar.cs@novastargame.net. Even if you opt out, we may still collect and use non-Personal Information regarding your activities in our Services and/or information from the advertisements on Third-Party websites for non-interest based advertising purposes, such as to determine the effectiveness of the advertisements.

6.2 Email and Telephone Communications

If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. We will process your request within a reasonable time after receipt. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding NOVASTARGAME and our Services and you will not be able to opt out of those communications (e.g., communications regarding updates to our Terms or this Privacy Policy).

We maintain telephone “do-not-call” and “do-not-mail” lists as mandated by law. We process requests to be placed on do-not-mail, do-not-phone and do-not-contact lists within 60 days after receipt, or such shorter time as may be required by law.

6.3 Mobile devices

NOVASTARGAME may occasionally send you push notifications through our mobile applications with notices that may be of interest to you. You may at any time opt out from receiving these types of communications by changing the settings on your mobile device. NOVASTARGAME may also collect location-based information if you use our mobile applications. You may opt out of this collection by changing the settings on your mobile device.

You can change or disable the mobile advertising identifiers in your mobile device or limit advertising tracking through your mobile device operating system’s privacy settings. For more information on how to change the advertising identifier privacy settings on your device, please visit http://www.networkadvertising.org/mobile-choice or http://youradchoices.com/appchoices.

6.4 Human Resources Data

With regard to Personal Information that NOVASTARGAME receives in connection with the employment relationship, NOVASTARGAME will use such Personal Information only for employment-related purposes as more fully described above. If NOVASTARGAME intends to use this Personal Information for any other purpose, NOVASTARGAME will notify the Individual and provide an opportunity to opt out of such uses.

6.5 “Do Not Track”

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

6.6 Cookies and Interest-Based Advertising

As noted above, you may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are not effective on mobile applications. However, on many mobile devices, application users may opt out of certain mobile advertisements via their device settings.

The online advertising industry also provides websites from which you may opt out of receiving targeted advertisements from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, or http://www.youronlinechoices.eu/ and www.aboutads.info/choices/. You can also choose not to be included in Google Analytics here.

To be clear, whether you are using our opt-out or an online industry opt out, these cookie-based opt outs must be performed on each device and browser that you wish to have opted out. For example, if you have opted out on your computer browser, that opt out will not be effective on your mobile device. You must separately opt out on each device. Advertisements on Third-Party websites that contain the AdChoices link and that link to this Privacy Policy may have been directed to you based on anonymous, non-Personal Information collected by advertising partners over time and across websites. These advertisements provide a mechanism to opt out of the advertising partners’ use of this information for interest-based advertising purposes.

7. Rights of Access, Rectification, Erasure, and Restriction

You may inquire as to whether NOVASTARGAME is Processing Personal Information about you, request access to Personal Information, and ask that we correct, amend or delete your Personal Information where it is inaccurate. Where otherwise permitted by applicable law, you may send an e-mail to novastar.cs@novastargame.net or use any of the methods set out in this Privacy Policy to request access to, receive (port), seek rectification, or request erasure of Personal Information held about you by NOVASTARGAME . Please include your full name, email address associated with your account, and a detailed description of your data request. Such requests will be processed in line with local laws.

Although NOVASTARGAME makes good faith efforts to provide Individuals with access to their Personal Information, there may be circumstances in which NOVASTARGAME  is unable to provide access, including but not limited to: where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the Individual’s privacy in the case in question or where it is commercially proprietary. If NOVASTARGAME determines that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, NOVASTARGAME will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Information.

8. Data Retention

NOVASTARGAME retains the Personal Information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

9. Security of Your Information

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure.

By using the Services or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice within the Services or sending an e-mail to you. You may have a legal right to receive this notice in writing.

10. International Users

By choosing to utilize the Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of State of California and the adjudication of any disputes arising in connection with NOVASTARGAME or the Services will be in accordance with the Terms.

If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and People’s Republic of China and to Processing of your data globally. By providing your Personal Information, you consent to any transfer and Processing in accordance with this Policy.

Some countries (including those in the European Union) have laws that require agreements to be governed by the local laws of the consumer's country or require that their substantive laws, including privacy laws, apply. This section does not override those laws.

11. Children’s Privacy

The Services are not directed to children under 13, and NOVASTARGAME does not knowingly collect Personally Identifiable Information from children under 13. In addition, you are not permitted to use our Services if you do not meet the minimum age requirement applicable to our Services in your jurisdiction. If you learn that your child has provided us with Personal Information without your consent, you may alert us at novastar.cs@novastargame.net. If we learn that we have collected any Personal Information from children under 13 (and in jurisdictions under the age of 16 in the European Union), we will promptly take steps to delete such information and terminate the child’s account.

12. Redress/Compliance and Accountability

If you have any questions about our privacy practices or this Privacy Policy, please contact NOVASTARGAME by email at novastar.cs@novastargame.net. We will address your concerns and attempt to resolve any privacy issues in a timely manner.

13. Other Rights and Important Information

13.1 Changes To Our Privacy Policy and PRactices

This Privacy Policy may change from time to time. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you use the Services after the updated Privacy Policy is posted on the Services. If at any point you do not agree to any portion of the Privacy Policy then in effect, you must immediately stop using the Services.

Revision to the Privacy Policy. We may revise this Privacy Policy in our sole discretion, so review it periodically. If you continue to use the Services made available to you after such changes have been made, you hereby provide your consent to the changes.

Posting of Revised Privacy Policy. If there are any material changes to this Privacy Policy, NOVASTARGAME will notify you by email or as otherwise required by applicable law. We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective immediately when it is posted (or upon notice as applicable). If you are concerned about how your information is used, bookmark this page and read this Privacy Policy periodically.

New Uses of Personal Information. Additionally, before we use Personal Information for any new purpose not originally authorized by you, we will endeavor to provide information regarding the new purpose and give you the opportunity to opt out. Where consent of the Individual for the Processing of Personal Information is otherwise required by law or contract, NOVASTARGAME will endeavor to comply with the law or contract.

14. Definitions

The following capitalized terms shall have the meanings herein as set forth below.

“Agent” means any Third-Party that Processes Personal Information pursuant to the instructions of, and solely for, NOVASTARGAME or to which NOVASTARGAME discloses Personal Information for use on its behalf.

“Employee” refers to any current, temporary, permanent, prospective or former employee, director, contractor, worker, or retiree of NOVASTARGAME or its subsidiaries worldwide.

“Personal Information” is any information relating to an identified or identifiable natural person (“Individual”).

“Process” or “Processing” means any operation which is performed upon Personal Information, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

“Sensitive Data” or “Sensitive Personal Information” is a subset of Personal Information which, due to its nature, has been classified by law or by policy as deserving additional privacy and security protections. Sensitive Personal Information includes Personal Information regarding EU residents that is classified as a “Special Category of Personal Data” under EU law, which consists of the following data elements: (1) race or ethnic origin; (2) political opinions; (3) religious or philosophical beliefs; (4) trade union membership; (5) genetic data; (6) biometric data where Processed to uniquely identify a person; (6) health information; (7) sexual orientation or information about the Individual’s sex life; or (8) information relating to the commission of a criminal offense.

“Third-Party” is any company, natural or legal person, public authority, agency, or body other than the Individual, NOVASTARGAME or NOVASTARGAME ’s Agents.

 

 

APP PERMISSIONS OVERVIEW

1.Acess corse or fine location permission

1.1 Used to access the user’s approximate device location. This application may collect, use and share user location information to provide location-based services.

1.2 The geographic location of the user is determined in a discontinuous manner. This means that this application cannot continuously deduce the approximate location of the user.

2. IMEI permission

The main purpose of IMEI is to uniquely identify each device of our players (including players who use guest accounts to play our games) to ensure that players' login and purchase functions in the app work properly.

3. Bluetooth sharing permission

Used to access Bluetooth-related functions, such as scanning devices, connecting devices, and allowing data transfer between devices.

4.  Acess Camera permission

Used to access the camera or capture images and videos from the device.

5. Access Read contacts permission

Used to access contacts and profiles on the user’s device, including changing entries.

6. Access Mike permission

Used to access and record microphone audio from user equipment.

7. Access Phone status permission

It allows access to the phone number of the device, current mobile network information or the status of any ongoing calls

8. Access Storage permission

Used to access shared external storage, including reading and adding any items.

 

 

TERMS OF SERVICE

 

1. Introduction

This Terms of Service, including our Privacy Policy, which is incorporated herein by reference (“Agreement”) governs the relationship between we and user (you) regarding your use of our website and all software, products, games, virtual social platform app, features (collectively “NOVASTARGAME Products”) and related services (collectively “Services”) made available, displayed or offered by or through such website or the third platform authorized by us.

By entering, playing, using or accessing to the services, you fully agree to the terms of Agreement which may be altered time by time.

If you do not agree to this Agreement, please exit or stop accessing the services.

In the Agreement including Privacy Policy or any other rules, guidelines, codes of conduct or instructions, “We”, “us”, “our” refers to NOVASTARGAME Limited (registered in the British Virgin Islands, United Kingdom), including its joint ventures and related corporations.

2. Definitions

"NOVASTARGAME Products" is used as shorthand for our online games and products published by NOVASTARGAME on behalf of third parties，including but not limitation to mobile games, virtual social platform app, information headline app, chatting tools, information board.

“Services” refers to products, games, services, content, located at http://www.novastargame.net and/or the other domains provided by NOVASTARGAME.

"Stopping" or to "Stop" an account includes temporarily or permanently banning, terminating or muting an account. If your account is muted, you can continue to play but will not be able to use free text chat. If your account is banned or terminated, you will not be able to access your account and any licenses previously granted to you to use NOVASTARGAME Products will be revoked. This means you will lose your account, characters and any in-game items or currency. More information about when NOVASTARGAME may Stop your account can be found in section 7, section 8 and section 9 of these terms and conditions.

"User Content" means all information of any kind (including text, images, video, information and messages) uploaded or sent by users on or in connection with our services. Our services may include social elements which permit players to come into contact with and chat to other players. Messages exchanged between players, whether in private in-game messaging or public forums, are included within this definition of User Content.

"Virtual Items" means (a) virtual currency, including but not limited to virtual coins, gems, cash, tokens, or points, all for use in the Service and (b) virtual in-game items.

"Virtual Currencies" is used to describe the in-game currencies that can be purchased in certain NOVASTARGAME Products.

Other terms are defined in context below.

3. Terms of the agreement

3.1 Execution requisites

Our allowance to you to use and access the Services is conditioned upon your agreement to all of the terms and conditions contained in the Agreement. Such additional terms and conditions including the Privacy Policy, any rules, guidelines, codes of conduct or instructions specified in any NOVASTARGAME Product including our game rules are hereby incorporated in this Agreement by reference. Your use of Services constitutes your agreement to all such terms and conditions. If you do not agree, you should not access or use such Services.

3.2 Eligibility

By registering for an Account or otherwise using our Services, you represent that you are age 13 or older and you understand and agree to this Agreement. If you are between the ages of 13 and 17, you represent that your legal guardian has reviewed and agreed to this Agreement.

You shall not permit the use or access of the Services through your Account by your child/ward if they are below the age of 13 years old.

You are liable for all activities conducted through your Account, whether or not authorized by you, including without limitation all purchases and in particular, parents or guardians are liable for all activities of their minor child conducted through the Account.

3.3 Amendments

We reserve the right, as our sole discretion, to amend, update, change, modify, add or remove portions of these Terms of Service and its Privacy Policy at any time by posting the amended Agreement at " http://www.novastargame.net " (the “Web Site”) or within the Services, upon the conditions, including but not limitation: (a) changes in applicable laws; (b) regulatory or security requirements; (c) relevant guidance or codes of practice; (d) technical alterations to the services; and (e) to improve clarity and consistency. Your use of Services after the amended Agreement comes into effect constitutes your agreement to the amended Agreement.

 

4. License

By agreeing the agreement, we grant you a non-exclusive, non-transferable, non-sharable, personal, limited license, which can be revoked at any time, to use the services for non-commercial purposes in accordance with the terms of this Agreement.

4.1 Intellectual property rights and ownership

THE NOVASTARGAME  PRODUCTS AND ANY ASSOCIATED SOFTWARE ARE LICENSED, NOT SOLD. YOUR LICENSE CONFERS NO TITLE OR OWNERSHIP TO THE NOVASTARGAME  PRODUCTS.

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP, TITLE OR OTHER PROPERTY INTEREST IN ANY NOVASTARGAME  PRODUCT OR ACCOUNT, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO AN ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF NOVASTARGAME .

Materials (including without limit all information, software, data, text, photographs, graphics, sound, marks and video) placed within our services by us, or on our behalf, are protected by our (or our business partners/suppliers/advertisers or licensors) copyright and other intellectual property rights. The Services comprise of content, including but not limitation, NOVASTARGAME  ®,and other intellectual property are registered and/or unregistered in China, Dubai and other countries, belongs to us and/or our licensors and that are protected by copyright, trademark, and other intellectual property laws and international convention.

All intellectual property or other rights in any game character, account, content, virtual currency, game resource and virtual items in our services are and will remain the property of us and/or our licensors. You are only granted limited permission (which can be revoked at any time) to use such content or our services, subject to and in accordance with the terms of the Agreement.

All third party’s intellectual property are the property of their respective owners.

We are entitled to immediately terminate this license, without any liability to you in the event of your any violation of the terms of this Agreement.

You may not use the Services or the intellectual property comprised in the Services in a manner that constitutes an infringement of our or our licensors’ rights.

4.2 License Limitations

You shall not create, modify, adapt, reverse engineer, recompile, reproduce, publish or distribute any derivative works of any software, utilities, applications, simulators, tools, files or intellectual property derived from, forming or otherwise used to provide the Services, or otherwise use the Software and Services except as may be expressly provided in this Agreement or to the extent permitted by law or relevant open source licenses.

You must not use a modified/customized version of the client software or attempt to copy, transfer or sub-license it.

You are not permitted to sell, auction, trade, sublicense, rent, lease, loan or otherwise transfer the Software, Account, virtual Items or any copyrighted material for profit.

Please note that any such activity may constitute civil wrongs and/or criminal offences, and we reserve the right to take such action as appropriate in the circumstances should we become aware that such offences are being committed.

5. Account and securities

5.1 Account

To access the Services, we may require you to create an account. When setting up an account for accessing the Services, you may be asked to choose a character name and set your own password (collectively “account info”).

You must not choose a character name that infringes the rights of any third party, impersonates our staff or other users, which is deliberately confusing, offensive, racist, obscene, hurtful, unlawful or otherwise inappropriate.

We reserve the right to make such assessment in our sole discretion, change any character name for any reason or take such other action as we believe appropriate.

5.2 Security

You agree to keep your account info safe at all times and not to disclose it to any other person that might jeopardize the security of your Account. You are solely responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all activities of all persons who use your account info to gain access to your account. You are responsible to help ensure the safety of your account info, you must keep your device free of viruses and other malicious code including Trojans, worms, time bombs, malware and spyware.

In the event you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized disclosure of the Login Information, you must immediately notify us and submit an account recovery request via customer service button within any of our products or services.

Real NOVASTARGAME staff will never ask you for your account info.

6. User Content

6.1 User content

You will comply with and be bound by the policies and rules of our services relating to User Content, including our content standards policy as set out below.

We reserve the right without notice or refund to record, suspend, remove or delete User Content or to disclose to the relevant authorities any User Content or muted your account if: (a) it is the subject of a complaint; (b) if we consider that it breaches our terms and conditions (including our content standards policy) or the rules of a NOVASTARGAME Product; (c) if we consider that such steps are necessary to protect us or others; (d) a criminal act or civil wrong has been committed; or (e) we are required to do so by law or an appropriate authority.

If you wish to notify us of an allegedly defamatory statement contained on this website or you believe that material has been dealt with in a way which constitutes infringement of your intellectual property rights, please write to our registered office above stating the following:

1. Your contact details, including your full name, player name (if applicable), your postal address, telephone number and email address.

2. The full details of the material complained about and the reasons for the complaint.

3. The exact and full URL where you found the material.

4. If the request relates to copyright, provide proof that you are the rights holder and a statement that, under penalty of perjury, you are the rights holder [or an authorized representative].

Please mark the letter for the attention of the “Customer Support Infringement Team” and ensure the letter is signed and dated. You have the ability to remove content which you have posted on an NOVASTARGAME Product forum. This can be done through the editing features within the NOVASTARGAME Product. If you would like assistance with this, please contact NOVASTARGAME via the customer support section of the applicable NOVASTARGAME Product website. You should be aware that removing content from public display may not ensure the complete or comprehensive deletion of the posted content.

6.2 Content standards policy

This content standards policy sets out our requirements which apply to your User Content. This policy applies in addition to specific User Content policies, such as any policies on forum posts, in-game chat and private messaging or other policies within our services from time to time. In addition to agreeing to comply with the terms of this policy, you also undertake to comply with the spirit behind it. You must not encourage or assist any other user to breach this policy. You are solely responsible for your User Content including any User Content you place on any wiki, third-party platform or forum.

• User Content Must:

a) be accurate, complete, uploaded or sent in good faith and compliant with all applicable laws, regulations and codes of conduct; and

b) only be uploaded or sent if you own the rights in such content, have appropriate permission from the rights owner, or are otherwise authorized by law.

• User Content Must Not:

a) be obscene, hateful, inflammatory, threatening, harassing, sexually explicit or deceptive or fraudulent in anyway;

b) promote violence or discrimination, promote or endorse any illegal activity or otherwise be objectionable; be defamatory or an invasion of an individual's right to privacy;

c) mock or denigrate other's religious beliefs, involve in sensitive political topics, and stigmatize national leaders and religious leaders;

d) infringe the intellectual property or other rights of any third party, including copyrights, trademarks, database rights, any rights of confidentiality or any similar rights; attempt to or purport to impersonate any person or misrepresent your identity, affiliation or connection to any other person;

e) include hyperlinks or connections to third party websites; contain viruses, Trojans, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any device software, hardware or network;

f) reveal details that enable you or anyone else to be identified or contacted outside of the game (e.g. last name, postal/email address or telephone number);

g) have any commercial purpose; and

h) involve junk mail, spam, pyramid selling or similar schemes.

6.3 License of user content

You agree that by submitting any material of any kind to us (including but not limited to posting chat) for any purpose connected with any services, you are giving us a non-exclusive, perpetual, irrevocable, worldwide, royalty-free license to use, modify, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) and distribute such User Content for any purpose, provided that we may not use User Content in violation of the Privacy Policy. You agree to waive any moral rights to the extent permitted by law and that you will not withdraw the submission or attempt to make a charge for its use. Furthermore, you warrant that you are the exclusive copyright holder in relation to the submission and that the submission in no way breaches the rights of any other person or entity.

6.4 Safety and abuse

We are under no obligation to (and do not) monitor User Content. You should be aware of the potential risks of using a service which includes extensive User Content. User Content may be inaccurate, out of date or otherwise inappropriate. We cannot guarantee that users will comply with our terms and conditions, rules or otherwise behave appropriately. You should not assume that a person is who he or she claims to be. In your own interests, you should not attempt to contact any user outside our services.

If you are the victim of offensive or inappropriate behavior or receive any other unwanted communications, you should report such inappropriate behavior to us via the in game "Report abuse" button after clicking on the offensive statement and asking for customer services as well as seeking appropriate external help, for example from parents or law enforcement authorities. If you continue to suffer problems, or are not satisfied, then you must stop using the relevant services.

7. Virtual Items

7.1 Description

Virtual Items include (a) virtual currency, including but not limited to virtual coins, gems, cash, tokens, or points, all for use in the Service and (b) virtual in-game items

a) Virtual Currencies can be used to acquire certain digital goods/services, which we describe below as "Items". If you obtain Virtual Currency from us, including through apple pay or google-play, you must check that they have been correctly credited to your account and tell us immediately if not. We have not authorized to any other third party or website or platform to sell our virtual currencies.

Virtual Currency do not have any inherent value and are not your own private property. When you purchase or receive Virtual Currency, you do not own the Virtual Currency. Instead they constitute a measurement of the extent of your license in an NOVASTARGAME Product. Similarly, any Virtual Currency balance shown in your account does not constitute a real-world balance or reflect any stored monetary value.

b) virtual in-game items defined including but not limitation to game resource, gaming equipment, tools, mounts or any other relating in-game items and/or items could utilize in chatting board or virtual social platform operated by us. You can gain virtual in-game items by using virtual currencies or through users’ gaming behavior, such as campaigning, crusade or conquering.

7.2 Restriction

VIRTUAL ITEMS ARE FOR YOUR PERSONAL USE ONLY.

You must not sell or transfer them or make them available to anyone else or attempt to do so, or encourage anyone else to do any of these things.

We do not provide any cash or refunds for Virtual Currency or Items (except as required by law) and Virtual Currency and Items do not have any real-world monetary value.

We may impose additional restrictions concerning the acquisition or redemption of Virtual Currency and Items. For example, we may cap the amount of Virtual Currency which can be acquired, held or redeemed in any particular period or we may impose restrictions based on your country of residence.

FOR THE AVOIDANCE OF DOUBT, VIRTUAL CURRENCY HAVE NO CASH VALUE, DO NOT ACCRUE INTEREST AND, UNLESS OTHERWISE REQUIRED BY LAW, ARE NOT REDEEMABLE OR REFUNDABLE FOR ANY SUM OF MONEY OR MONETARY VALUE FROM NOVASTARGAME AT ANY TIME.

7.3 rights of our action

We reserve the right to restrict access to, delete, reduce or liquidate Virtual Currency: (1) if you have misused the Virtual Currency or breached any of these terms and conditions; (2) if the Virtual Currency were awarded in error; (3) if a payment for Virtual Currency is charged back or otherwise cancelled or reversed; or (4) if you have used Virtual Currency to conduct any fraudulent or illegal activity.

We reserves the right to restrict access to or delete Items: (1) if you have misused the Items or breached any of these terms and conditions; (2) if the Items were purchased using Virtual Currency awarded in error; 3) if such virtual items are trading among users in real world which are strictly prohibited in this Agreement, or (4) if a payment for Virtual Currency used to purchase the Items is charged back or otherwise cancelled or reversed.

WE MAY AT ANY TIME DECIDE TO END IN PART OR ITS ENTIRETY THE VIRTUAL ITEMS PROGRAM FOR ALL OR ANY OF OUR SERVICES. BEFORE WE DELETE THE UNUSED VIRTUAL ITEMS, WE WILL ENDEAVOUR TO CONTACT YOU TO GIVE AT LEAST FOUR WEEKS TO REDEEM THEM.

IF YOUR ACCOUNT FOR AN NOVASTARGAME PRODUCT REMAINS DORMANT (I.E. IS NOT USED) FOR MORE THAN 150 DAYS, AND THERE IS UNREDEEMED VIRTUAL CURRENCY ASSOCIATED WITH YOUR ACCOUNT, WE MAY CHOOSE TO TERMINATE YOUR ACCOUNT.

YOU MAY ACTIVATE DORMANT ACCOUNT BY ASKING CUSTOMER SERVICE AND WE WILL SUPPORT YOUR ACTION THROUGH THECHNICAL TOOLS BY ACTIVATE YOUR ACCOUNT AND RECOVER VIRTUAL ITEMS IN THE ACCOUNT BASED ON THE DATA RECORD WHEN THE TERMINATION ACTED. HOW EVER THE ALLIANCE/ UNION RECORD WILL NOT RECOVER BECAUSE OF THE EFFECTIVENESS DEMAND AND LIFE CYCLE SETTING FOR THE ALLIANCE/ UNION.

8. TRADING AMONG USERS

All trading, sublicensing, renting, leasing, loaning, selling or transfers of Accounts, virtual currencies or virtual items, including without limitation, trading of Account ID, Account Names, Virtual Items and all out-of-game transfers, are strictly prohibited. Further, any transactions in connection with the Game Resources or other Services amongst Users or provision of in-games services such as power-leveling for “real-world” payment or payment related to the Services is strictly prohibited. Unless other permitted by us.

 

You shall not access or use any Account or Game Resource pursuant to any sublicense, rent, lease, loan, sale or prohibited transfer arrangement.

 

We are not responsible for any losses that occur, whether in relation to any trading activities. ANY AND ALL PROHIBITED CONDUCT MAY RESULT IN IMMEDIATE TERMINATION OF THE ACCOUNTS INVOLVED IN SUCH CONDUCT OR TRANSACTIONS OR TERMINATION OF ACCESS THROUGH ANY ACCOUNTS INVOLVED IN SUCH CONDUCT OR TRANSACTIONS.

9.Termination of user’s account

We reserve the right to stop, terminate or suspend your account or our service If, acting reasonably, we consider that, including but not limit:

a) our terms and conditions of this Agreement or any NOVASTARGAME Product rules have or may have been breached;

b) there has been fraudulent, unlawful or abusive activity; or

c) it is necessary in order to prevent or stop any harm or damage to us, to any NOVASTARGAME Product, to other players or the general public.

d) your account remains dormant for more than 150 days.

We may at any time: (I) Stop (as defined above) any or all accounts for NOVASTARGAME  Products; (ii) restrict access to any content-uploading or other feature of our service; and/or (iii) restrict access to or delete virtual items or anything acquired by means of virtual currency.

WE DO NOT GUARANTEE THE ONGOING SUPPLY OF ANY NOVASTARGAME PRODUCT. UPON REASONABLE NOTICE TO YOU, WE MAY DEACTIVATE ANY ACCOUNT AND YOU ACKNOWLEDGE AND AGREE THAT YOU ARE NOT ENTITLED TO ANY REFUND FOR ANY AMOUNTS PAID IN CONNECTION WITH THE ACCOUNT.

10. Refund policy

We are happy to review requests for refunds on a case by case basis. However, refunds are not always possible to give for many reasons.

Unless required by law, we will not refund any amounts paid in relation to our services when:

• You have been the victim of in-game scamming, as there are many warnings about avoiding this on the NOVASTARGAME Products (however, we will try to assist you to recover your account).

• You have been banned from any services provided by us for violating this Agreement, any rules of an NOVASTARGAME Product or the user content policy.

• We stop offering part or all of our services or you decide to cancel your account.

Please note, refunds are given at the sole discretion of us.

11. Privacy policy

The terms of the Privacy Policy are incorporated into this agreement by reference. For a description of how we use your personal data, please see our Privacy Policy located at：https://www.novastargame.net/agreement_EN.html

12. Maintenance of our services

We will use reasonable endeavors to maintain operation of our services and rectify faults as quickly as possible. We reserve the right to modify, including by way of regular updates, temporally updates or emergency updates our services and we may have to suspend operation of any of our services without notice for repair, maintenance, improvement, security or any other reason. If so, we will do our best to ensure that the suspension is as short as possible. We cannot accept responsibility for such suspensions, interruptions or errors caused by circumstances outside our reasonable control.

13. Third Party

You may download our products or access our services through third party platforms (such as Apple store, Google-play, Twitter, Facebook or YouTube). Our services may include links to internet sites or other technologies supplied by third parties which enable you to pay by means of payment methods provided by third parties, such as Apple store or Google-play.

We make no promises about third party’s sites or their content, product or services as these are outside our reasonable control.

Any third party’s sites or technologies suggested are not endorsed, controlled or verified by us. We do not guarantee that any suggested technologies will work on your device or be virus free.

ANY SUGGESTIONS MADE ARE NOT A WARRANTY OF ANY KIND AND WE ARE NOT RESPONSIBLE FOR ANY DISRUPTION, PROBLEM, DAMAGE, DATA LOSS, COST OR INCONVENIENCE CAUSED BY THIRD PARTY.

WE EXERCISES NO CONTROL OVER THE COPYRIGHT, PATENT OR TRADEMARK COMPLIANCE OR LEGALITY OF THE THIRD PARTY.

14. LEGAL RESPONSIBILITY

Our services are provided on an “as is” and “as available” basis.

We do not warrant that you will be able to access or use our services at the times or locations of your choosing or that our services will be uninterrupted or free of errors. Accordingly, we are not liable to you for any loss or damage that might arise, for example, from the inoperability, unavailability or security vulnerabilities of our services or from your reliance on the quality, accuracy or reliability of our services.

We expressly disclaim liability for any loss or damage caused by us or our employees or agents in circumstances where a) there is no breach of a legal duty of care owed to you by us or by any of our employees or agents; b) such loss or damage is not a reasonably foreseeable result of any such breach; or c) such loss or damage relates to a business.

By using or accessing our services, you agree to waive all legal duty of care owed to you by us to the maximum extent allowed by law. The maximum liability of us to you for losses or damages that you suffer in connection with our services or this Agreement shall not exceed the amount that you paid to us during the six (6) months prior to the time the cause of action arose.

NOTWITHSTANDING THE FOREGOING, NOTHING IN THE TERMS AND CONDITIONS OF THIS AGREEMENT SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR ANY LOSS OR DAMAGE, TO THE EXTENT THAT SUCH LIABILITY CANNOT UNDER ANY APPLICABLE LAW BE EXCLUDED OR LIMITED.

YOU WILL BE LIABLE FOR ANY LOSS OR DAMAGE WE SUFFER ARISING FROM YOUR BREACH OF THIS AGREEMENT OR MISUSE OF AN NOVASTARGAME PRODUCT.

NOTHING IN THESE TERMS AND CONDITIONS AFFECTS YOUR STATUTORY RIGHTS AS A CONSUMER.

15. Dispute Resolution and Law

If a dispute arises between you and us, we strongly encourage you to first contact us directly to seek a resolution by going to our customer service site by clicking customer service button within any of our services.

These Terms of Service and any dispute arising out of or related to it or Privacy Policy or the Service shall be governed in all respects by the English law, without regard to conflict of law provisions.

Any dispute, controversy, difference or claim arising out of or relating to this Agreement, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute regarding non-contractual obligations arising out of or relating to it shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The arbitral award is final and binding upon both parties

·The law of this arbitration clause shall be Hong Kong law.

·The seat of arbitration shall be Hong Kong.

·The number of arbitrators shall be three. The arbitration proceedings shall be conducted in English.

16. General

These agreement, Privacy Policy and any other rules, guidelines, codes of conduct or instructions incorporated by reference constitute the entire agreement between the parties with respect to its subject matter and supersedes any previous terms and conditions between the parties in relation to such matters.

The limitations, exclusions and restrictions in these terms and conditions shall inure to the benefit of our licensors, successor and assigns. Headings above are for guidance only and not binding. If we fail to enforce any provision of these terms and conditions, that failure will not preclude us from enforcing either that provision (or any similar provision) on a later occasion.

If any provision of these terms and conditions is found by a court to be invalid, we agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision and that other provisions remain in full force and effect.

We may transfer all or part of our rights or duties under this agreement provided we take reasonable steps to ensure that your rights under this agreement are not prejudiced.

As this agreement is personal to you, you may not transfer any of your rights or duties under it without our prior written consent. A person who is not a party to this agreement shall have no rights to enforce any term of this agreement.

17. LANGUAGE OF THE TERMS

If we provide a translated version of the Agreement or any other terms or policy, it is for informational purposes only. In the event of any conflict between a translation of this Agreement and the English version, the English version shall prevail.

18. Complaints

If you are dissatisfied with this agreement or any aspect of it, please contact us via our customer service site by clicking customer service button within any of our services. If you are unhappy with the outcome of your complaint, please write to our registered office above providing us with the following information: your name, username, email address, the full details of your complaint, NOVASTARGAME ’s previous response to your complaint and why you disagree with the outcome. Please mark the letter for the attention of the “Customer Support Complaints Team”.